Location: Seaton Delaval Salary: £27,476 + Bonus Hours: Full Time – 37.5 Hours Working Pattern: Monday to Friday Working Model: Hybrid Working – 1 Day Working From Home Per Week
We’re recruiting on behalf of a leading Fleet Solutions business for a Customer Service Fleet Administrator to join a busy, fast-paced customer support team within a growing commercial environment.
If you enjoy helping customers, thrive in a busy office and are confident handling calls and emails, this could be a great opportunity to join a supportive team with full training provided.
What You’ll Be Doing
Handling inbound and outbound customer calls
Responding to customer queries via email
Supporting customers through the vehicle and benefits process
Managing orders, deliveries and ongoing account queries
Liaising with suppliers, dealerships and external partners
Updating internal systems and maintaining accurate records
Explaining costs, options and scheme information clearly
Working towards team targets and service standards
Delivering excellent customer service every day
What We’re Looking For
Strong customer service and communication skills
Comfortable working in a fast-paced environment
Confident speaking on the phone and handling high volumes of enquiries
Good IT skills, including Microsoft Office
Organised with strong attention to detail
Positive attitude and willingness to learn
Previous call centre or administration experience is beneficial but not essential
What’s In It For You?
Salary £27,476 plus bonus
Hybrid working model – 1 day working from home per week
Full training provided
Monday to Friday working pattern
Supportive team environment
Long-term career opportunities
Immediate interviews available
This is a fantastic opportunity for someone looking to build a career within customer service and administration with a growing Fleet Solutions organisation.
