​Are you looking for a new and exciting opportunity within customer service that offers flexible working and your weekends free?

We’re looking for Customer Service Advisors to join our fast-paced contact centre at Cobalt Business Park, North Tyneside. You will deal with customers via telephone and email about their lease car provision.

The salary is £23,177 plus bonus and public sector pension. You’ll work 37.5 hours per week Monday to Friday with flexible working available.

The role

•  Develop and maintain relationships with key industry personnel

• Handle all problems/issues relating to the provision of lease cars

• Explain the financial aspects of the scheme

• Explain the technical specifications of different manufacturers and models of car

• Manage the delivery of vehicles with lease companies/dealers

• Ensure vehicles are ordered at the most advantageous price from suppliers

• Evaluate quotations for repairs of vehicles

• Identify sales opportunities

 This is a fast-paced but highly rewarding role, with a team-orientated approach. You will also receive plenty of support so you can perform this role with confidence.

About you

• Academically educated to A level/NVQ level 3 standard or relevant experience in a customer service environment or business administration

• Knowledge and expertise gained through working in customer service

• Proficient in the use of Microsoft Office

• Good communication skills

• Can meet tight deadlines with a high degree of accuracy

If this Customer Service Advisor role sounds like the next step in your career then ‘Apply Now’ and a member of our team will be in touch!