Customer Service Advisor - Evenings
- Posted 25 November 2022
- Salary to £21,500
- LocationNewcastle upon Tyne
- Job type Permanent
- Discipline Contact Centre
Job description
Promised yourself this is the last Christmas you’ll work long hours and be on your feet all day in hospitality or retail? Want every weekend free?
Is 2023 the year to turn your passion for customer service into a career in financial services?
We're looking for talented people with customer service experience gained in either a face-to-face or contact centre setting to join Tesco Bank’s friendly Credit Cards team based in Newcastle.
Using your excellent listening and rapport-building skills gained from retail, hospitality, leisure, or a call centre environment, you’ll receive inbound calls from customers and provide an outstanding customer experience. By taking responsibility for each customer, you’ll use your own judgement to resolve queries appropriately – but don’t worry, full training will be provided so that you can do your role effectively.
January 2023 start date
With a start date of 16th January 2023, you’ll work Monday to Friday 1 PM-9 PM and NO WEEKENDS
In return, you will receive a competitive salary ranging from £20,500 - £21,500 and a broad choice of benefits including Colleague Clubcard giving you discount on your shopping!!
Benefits
Colleague Discounts - 10% off your groceries rising to 15% every pay weekend.
20% off Clothing
Pension scheme - matched 1:1 up to 7.5%
Annual bonus based on individual and company performance up to 10% of salary
6.6 weeks holiday entitlement including Bank Holidays
Buy additional holidays
Enhanced maternity leave
Shared Parental Leave policy
Save as you earn shares scheme
Cycle to work scheme
Gympass
Travel Season Ticket Loans
4 weeks of paid Paternity leave
If you have experience within a contact centre, sales, leisure, retail, or hospitality environment then Apply Now.
* Application Closing Date 5th January 2023. As you will be working in an FCA regulated environment you will need to pass Credit and DBS checks in order to be offered the role.
Looking to take the next step in your career?
Time to take a fresh look at talent acquisition?