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Patient Care Advisor

Location: Hull

Salary:£12.71 per hour

• Full Time | Temporary

• Start date: 3rd August 2026

Working Hours:

• 40 hours per week

• Monday to Friday between 07:00am and 07:00pm (8 hours per day)

• Saturdays: 08:00am–01:00pm on a rotational basis

• Office-based role only (no hybrid working)

Greenbean Recruitment are proud to be recruiting on behalf of Cora Healthcare for passionate and customer-focused Patient Care Advisors to join their growing Diagnostics team in Hull.

Are you caring, committed, and driven to provide a first-class service? If so, we’d love to hear from you.

As a Patient Care Advisor, you will play a key role in supporting patients throughout their diagnostic journey, ensuring they receive a professional, efficient, and compassionate service from the first point of contact through to their appointment and results.

The Role

You will be responsible for delivering a warm and professional patient experience, managing enquiries, coordinating appointments, and supporting the smooth running of diagnostic services.

Key responsibilities include:

• Providing administration support and managing patient-related data

• Handling telephone enquiries and supporting patients with queries relating to Diagnostics services

• Booking patient appointments fordiagnostic

  services

• Processing imaging results and updating internal systems

• Supporting image processing and uploading

• Managing and processing patient-related calls

• Ensuring patient information is recorded accurately and securely

What We’re Looking For

We are looking for individuals who are:

• Warm, friendly, and professional

• Passionate about delivering an exceptional patient experience

• Energetic, flexible, and proactive with a “can do” attitude

• Confident using IT systems and technology

• Excellent communicators with strong telephone skills

• Experienced in delivering high levels of customer service

• Comfortable working in a fast-paced, patient-focused environment

Previous experience within a contact centre, healthcare, administration, or customer service environment would be advantageous, but is not essential.

Why Join?

This is a fantastic opportunity to join a supportive and rewarding healthcare service where your work genuinely makes a difference to people’s lives every day.

You will become part of a dedicated team helping patients access vital diagnostic services while developing your skills within a growing healthcare organisation.

If you’re someone who enjoys helping others and wants to be part of a caring and professional team, apply today.

Greenbean's Diversity Statement

Greenbean is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic.

Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.

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