The digital world has empowered customers like never before and we understand that your ability to deliver world-class customer service relies on having the right talent in place.
We are here to provide market insight and advice on the current talent landscape, whilst bringing to life your talent value proposition to attract the talent you need to deliver a world-class customer experience.
Contact Centre Recruitment Specialists
With over 20 years of experience in volume contact centre recruitment, we are recruitment partner to many of the most respected brands in the UK, the Call Centre Management Association (CCMA) and The Forum.
We understand the unique challenges that volume recruitment can bring, and we are committed to identifying the best talent for your team without compromising on quality within the following areas:
Our dedicated team specialises in volume contact centre recruitment for businesses of all sizes. Whether you require temporary staff to manage seasonal peaks, a new product launch, regulatory changes, permanent staff to support your start-up or growing operation, we have the expertise to help.
Career of Choice
We understand the true value of those working in the service industry, and that attracting and retaining talented people will be vital to the economy's recovery. We are proud sponsors of the North East and UK National Contact Centre Awards and are committed to a sustainable approach when engaging a new generation of talent to contact centre careers and promoting it as a 'career of choice'.
Trusted Recruitment Partner
Learn about the brands we've partnered with and the types of roles we've recruited for in our digital flipbook.
If you are looking for a trusted recruitment partner to support your internal recruitment team, want to ringfence a particular volume recruitment project, or are looking for an end-to-end recruitment solution contact us today and see how we can help you achieve your recruitment goals.