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About Us

Building Meaningful Careers

Welcome to greenbean, where we are passionate about placing people at the heart of everything we do. Our approach is simple yet effective: transform lives, build meaningful careers, and enable industries to thrive. We believe that everyone has the potential to be successful and we are dedicated to making that a reality for our colleagues, candidates, and clients.

At greenbean, we take the professional development of our colleagues seriously. We believe that by investing in the ongoing training and development of our teams, we can provide our candidates and clients with the highest level of service possible.

Contact Centre Recruitment Specialists

As contact centre recruitment specialists and recruitment partners of the Call Centre Management Association(CCMA), The Forum, and the UK Contact Centre Forum(UKCCF), we understand the importance of staying up-to-date with the latest industry trends and best practices. Our commitment to ongoing professional development is reflected in our encouragement for our teams to attend a wide variety of conferences, webinars, and networking events relevant to the sectors in which they work. By doing so, they stay informed about the latest developments in the industry and gain valuable insights that can be applied to their work.

Recruitment Trends & Legislation

We are proud to be part of the Recruitment and Employment Confederation (REC) and the Association of Professional Staffing Companies (APSCo) Outsource. As members of these respected organisations, we are committed to staying up-to-date with the latest recruitment trends and legislation to ensure that we are providing our clients with the most effective and compliant recruitment solutions possible.

At greenbean, we believe that investing in the professional development of our colleagues is key to providing exceptional service to our candidates and clients. We are committed to providing our teams with the support and resources they need to succeed, and we are proud to have a team of dedicated and knowledgeable recruitment professionals who are passionate about helping people build meaningful careers.

Our Values

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Trusted Recruitment Partner

As a trusted recruitment partner, we have a proven track record of delivering successful recruitment solutions for more than 30 years. Our partnerships with some of the largest brands in the UK, and public sector organisations, have enabled us to develop an unrivalled expertise in recruitment project management. Whether it's supporting start-ups or scaling-up established businesses, we have the experience and knowledge to provide effective recruitment solutions.

Our services cover a wide range of roles, from high-volume front-line advisors to specialist back-office roles, as well as heads of department and director-level appointments. Our success is rooted in our people-centric approach, which puts candidates and clients at the heart of everything we do. We are committed to building meaningful careers and enabling the industry to thrive. Here’s a sample of the clients we’ve supported.

  • Samsung
  • London Electric
  • London Stock Exchange (LSE)
  • RPO and significant volume recruitment projects delivered.
  • Santander Operations
  • Atom Bank
  • Marelli
  • greenbean brand launched
  • Darlington Building Society
  • Tesco Bank
  • Acquired by Galago Group
  • npower
  • Atos
  • Xplor
  • Verisure
  • Studio Retail
  • Ocado
  • NewDay
  • ilke Homes
  • Erwin Hymer Group
  • AND-E
  • Worldpay by FIS
  • Vanquis Bank
  • CCW
  • Northern Powergrid
  • Fleet My Car
  • 1977

    Business Founded

  • 1983


    400+ temporary workers

  • 1996

    London Electric

    ​First volume contact centre contract awarded c400 heads.

  • 1997

    London Stock Exchange (LSE)

    ​Business listed on the London Stock Exchange (LSE)

  • 2000-2009

    RPO and significant volume recruitment projects delivered.

    10,000 appointments for Inland Revenue (HMRC), 400 hires for Home Office Immigration, Ofsted, Marine Management Organisation (MMO), British Airways, Orange, npower, Northern Rock.

  • 2010

    Santander Operations

    National RPO contract awarded for all permanent, temporary & contractor roles c800 hires p.a.

  • 2013

    Atom Bank

    ​RPO contract to support start-up of the UK's 1st digital-only bank - c170 hires.

  • 2013


    ​Managed Service Programme (MSP) to deliver all blue-collar temporary workers across 4 sites.

  • 2017

    greenbean brand launched

  • 2017

    Darlington Building Society

    ​RPO awarded to deliver all head office and branch network recruitment

  • 2018

    Tesco Bank

    ​RPO for temporary and permanent volume hires

  • 2019

    Acquired by Galago Group

  • 2019


    ​Awarded exclusive recruitment partner status for all UK-wide volume contact centre and administrative recruitment.

  • 2020


    ​400+ temporary customer service advisors placed across Durham, Lytham, Glasgow & Preston

  • 2020


    ​Project to support the launch of a brand-new multi-lingual centre of excellence.

  • 2020


    ​Supported the opening of a brand-new Centre of Excellence with brand elevation and appointment of 16 senior appointments and 60+ front-line customer service advisors

  • 2020

    Studio Retail

  • 2021


    ​Project to support the opening of their new Customer Hub in Sunderland.

  • 2021


    ​RPO contract awarded for all volume contact centre recruitment across digital customer service, fraud, complaints and collections.

  • 2021

    ilke Homes

  • 2021

    Erwin Hymer Group

  • 2021


    Partnership to support the direct hiring model for volume recruitment across customer service and claims.

  • 2022

    Worldpay by FIS

    ​Ongoing support with recruitment into Gateshead site.

  • 2022

    Vanquis Bank

    ​RPO contract awarded to deliver all volume contact centre recruitment.

  • 2022


    ​RPO for all volume, specialist and senior hires across Birmingham and Cardiff

  • 2022

    Northern Powergrid

    ​Awarded contract to deliver all front-line customer service recruitment.

  • 2023

    Fleet My Car

    Partnership to deliver all customer service recruitment.

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