The Power Duo: How HR and Tech Synergy Drives Successful Transformations
Remember when "digital transformation" was just a buzzword? Well, those days are long gone. In today's fast-paced business world, change isn't just constant – it's often necessary for survival. Su...
Read moreEnhancing Contact Centre Agent Skills Through Microlearning: Improving Customer Experience, Onboarding, and Reducing Attrition
We all strive for a more efficient and effective contact centre, and whilst AI, self-serve, and technology plays directly into this, voice still accounts for nearly 50% of traffic and customer int...
Read moreThe Importance of Inclusive Recruitment: Lessons from the Recent Age UK Discrimination Case
As the workforce continues to change, the importance of inclusive recruitment practices cannot be overstated. The recent discrimination case involving Age UK serves as a stark reminder of the risk...
Read moreNRG and Greenbean Announce Strategic Leadership Promotions to Fuel Ambitious Growth Plans
Press Release- Wednesday 17th July 2024NRG and Greenbean, leaders in talent acquisition and recruitment process outsourcing, are pleased to unveil a series of pivotal promotions within their senio...
Read moreGovernment Guidelines on Responsible AI in Recruitment; Ensuring Fairness and Transparency
The recent government guidelines on responsible AI in recruitment aim to ensure fairness, transparency, and accountability throughout the hiring process. Artificial intelligence is changing how ca...
Read moreEmbracing Efficiency: The Unmatched Benefits of Recruitment Process Outsourcing (RPO)
Organisations are perpetually in pursuit of innovative strategies to stay ahead of the curve when it comes to talent acquisition. Increasingly, businesses are turning to Recruitment Process Outsour...
Read moreEnhancing Business Integrity Through Comprehensive Vetting and Pre-Employment Screening Services
In a time where the authenticity of qualifications and professional experiences are increasingly under scrutiny, businesses face a pivotal challenge in ensuring the integrity and reliability of the...
Read moreNavigating the New Horizons: IR35
In the realm of UK contracting, there’s been some interesting developments in April 2024, courtesy of the latest tweaks to IR35 legislation. These adjustments have stirred a vibrant conversation ac...
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