Recruitment partner to the contact centre industry

We have a 20-year track record of volume, specialist, and senior contact centre recruitment across many industries such as Financial Services, BPO, Retail, and Utilities. Our project management expertise has supported businesses throughout the UK during start-up, relocation, growth, change, and transformation.

We are more than a recruitment agency. We are a respected recruitment partner to many of the largest contact centres in the UK, the Call Centre Management Association (CCMA) and The Forum, We are the recruitment partner of choice within the contact centre industry.

Bespoke recruitment solutions

Today's challenging talent landscape demands a creative and unique approach to talent acquisition. We design bespoke recruitment solutions that bring to life your talent value proposition.

Our modular, scalable, and robust solutions provide flexibility to hire on a permanent, temporary, or interim basis. Through a people-centric approach, we help you to meet your current talent needs and build a sustainable and inclusive recruitment model.

We are dedicated to providing recruitment solutions for contact centres of all sizes and industries. Our team of recruitment experts are experienced in managing high-volume recruitment projects, as well as sourcing specialist and senior-level hires.

Talent advisory services

Our services don’t stop at recruitment alone. We also offer a range of talent advisory services that can help you identify and address any gaps in your current recruitment processes, widen your talent pool, and improve the candidate experience.

Whether you’re looking to underpin your direct recruitment model, need to review and refresh your recruitment process, or considering a full-service partnership, we can help. Leanne Chambers, Managing Director explains more about the types of businesses that may benefit from our approach.

​About Us