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Events

Oct 04 2023 Ncsw Event Image 4

Join Us for a Special National Customer Service Week Celebration!

Time 09:00-10:30

Location greenbean, The NEON Building, Quorum Park, Newcastle, NE12 8BU 

​You're invited to join us in celebrating 'Customer Service as a Profession' during National Customer Service Week on Wednesday, 4th October. Celebrate the power of exceptional customer service and...

Sep 27 2023 Talking Talents Linked In Post  (1280 × 720px) (1)

Talking Talent with Halyma Begum

Time 13:00-14:00

Location Linkedin

Join Sarah Hunt for September’s Talking Talent live with Halyma Begum, Senior Inclusion Advisory Manager at Business in the Community (BITC).Date:               Wednesday 27th SeptemberTime:       ...

Aug 17 2023 Lee Marjoram (1)

Talking Talent with Lee Marjoram

Time 09:00-11:30

Location Swinton Insurance - Embankment West Tower, 101 Cathedral Approach, Salford M3 7FB

We are delighted to invite you to our in-person event, 'Talking Talent,' featuring Lee Marjoram, Head of Operations: Car & Home at Swinton Insurance. Date:  Thursday 17th August Time:  9.00 a...

Jul 13 2023 Tony Neal

Talking Talent with Tony Neal

Time 12:00-13:00

Location Linkedin

An inspirational conversation with Tony Neal, a remarkable individual who embarked on an incredible journey within the NHSBSA Contact Centre.Tony's story began when he secured a position in the new...

Jul 05 2023 Talking Talent Grow

Talking Talent with Sarah Hunt and Chris Rainsforth on GROW

Time 12:00-13:00

Location Linkedin

Julie Mordue talks with Sarah Hunt from greenbean and Chris Rainsforth, Director at The Forum. They dive into the details of GROW - Get Ready for Opportunities at Work, our revolutionary accredited...

Jun 14 2023 Talking Talents Linked In Post  Am

Talking Talent with Activated Mindset

Time 12:00-13:00

Location Linkedin

I​magine having a contact centre team that operates with high energy, confidence, and a sense of fulfilment. Picture a group of individuals who not only align with your company's values but are als...

May 11 2023 Talking Talents Linked In Post  (1280 × 720px)

Talking Talent with Sarah Cummings

Time 12:00-13:00

Location Linkedin

Catch up with May’s Talking Talent LinkedIn Live session featuring Sarah Cummings, an accomplished customer experience professional with nearly 20 years of experience in CX & operations. As a s...

Apr 26 2023 Talking Talents Linked In Post  (1280 × 720px) (11)

Talking Talent round-table with Marco Ndrecaj of SSCL

Time 09:00-10:00

Location SSCL, NEON Building, Quorum Park, Newcastle NE12 8BU

As part of our commitment to continued professional development and inspiring future leaders within the contact centre industry, we are hosting an exclusive round table discussion with multi-award...

Apr 12 2023 Talking Talents Linked In Post  (1280 × 720px) (8)

Talking Talent with Martin Teasdale

Time 12:00-13:00

Location Linkedin

Catch up with our Talking Talent where Julie Mordue spoke with the host of the ‘Get out of Wrap’ Podcast, Martin Teasdale.Martin started in call & contact centres as an agent on the phones foll...

Mar 15 2023 Picture1

Talking Talent with Paul Cheetham

Time 12:00-13:00

Location Linkedin

​The concept of Emotional Intelligence (EI) has been around for over 30 years and yet most of us still don’t really know or what it is!  So, what is Emotional Intelligence? Put simply it is about ...

Feb 23 2023 Talking Talents Linked In Post Mark (1280 × 720px)

Talking Talent with Mark Nichols

Time 12:00-13:00

Location Linkedin

Catch up with February's Talking Talent where  Julie Mordue discussed digital transformation with expert, Mark Nichols.Mark has spent his career with high touch customer facing teams for some of th...

Jan 26 2023 Talking Talents Linked In Post  (1280 × 720px) (9)

Talking Talent with Garry Gormley

Time 12:00-13:00

Location Linkedin

​Catch up with January's Talking Talent where Julie Mordue spoke to contact centre enthusiast, Garry Gormley in the inaugural live episode of Talking Talent.Having spent most of his working career ...

Nov 12 2022 Leanne Table

North East Contact Centre Awards 2022

Time 06:00-09:00

Location The Fed, Lancaster Rd, Dunston, Gateshead, NE11 9JR

​The North East Contact Centre Awards recognises and rewards the achievements of individuals, teams and organisations. The Awards are an annual celebration of the people who have made North East Co...

Sep 22 2022 1663866457224

Smartworks Newcastle Donation Station Launch

Time 06:00-07:00

Location The NEON, Quorum Park, Newcastle upon Tyne NE12 8BU

​We invite you to join us in celebrating the launch of the first donation stations outside of Newcastle city centre for Smartworks Newcastle. Smartworks support North East women into employment th...

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