Collections Advisor

Posted 07 November 2022
Salary £21,000-£24,000
LocationManchester
Job type Permanent
DisciplineContact Centre
Contact NameLeanne Stevenson

Job description

​We are looking to recruit Credit Controllers to join a team in Bury, Manchester on a permanent basis.

The business is a gas supplier to the commercial sector based in Bury, Manchester who isrenowned for innovative products such as 100% biogas, utility connections and first-class customer service.

They are an employer who encourages everyone in the business to share their ideas, successes and struggles to help achieve a common goal. With a culture based around open doors and friendly faces, our people are honest, welcoming and relaxed.

You will be joining a motivated and dedicated team who thrive on driving down debt.

The role is full-time working, Monday to Friday with 9-5 hours.

Role responsibilities:

  • Responsible for own ledger ensuring all customers adhere to their payment terms

  • Develop relationships with customers and solving any queries concerning their accounts

  • Recovering outstanding debt by means of repetitive chasing

  • Identify and monitoring customers who pose a financial risk to the customer

  • Send overdue customers for disconnection whilst working within strict credit control processes

  • Identifying ways in which the current processes and procedures can be improved

  • Adhoc reporting

  • Admin duties

Skills:

  • Self-motivated

  • Excellent verbal and written communication skills

  • Good arithmetic skills

  • Computer literate with moderate Excel and strong Outlook skills

  • Excellent attention to detail

  • Good at working as part of a team and individually

  • Excellent organisational and time management skills

Benefits:

  • 25 days holiday

  • Yearly bonus

  • Flexitime

  • Onsite gym

  • Free parking

  • Paid social events

  • Mental health support

  • Child-care vouchers

If this sounds like the role for you then apply now and a member of our recruitment team will be in touch.