Collections Advisor
- Posted 07 November 2022
- Salary £21,000-£24,000
- LocationManchester
- Job type Permanent
- Discipline Contact Centre
- Contact NameLeanne Stevenson
Job description
We are looking to recruit Credit Controllers to join a team in Bury, Manchester on a permanent basis.
The business is a gas supplier to the commercial sector based in Bury, Manchester who isrenowned for innovative products such as 100% biogas, utility connections and first-class customer service.
They are an employer who encourages everyone in the business to share their ideas, successes and struggles to help achieve a common goal. With a culture based around open doors and friendly faces, our people are honest, welcoming and relaxed.
You will be joining a motivated and dedicated team who thrive on driving down debt.
The role is full-time working, Monday to Friday with 9-5 hours.
Role responsibilities:
Responsible for own ledger ensuring all customers adhere to their payment terms
Develop relationships with customers and solving any queries concerning their accounts
Recovering outstanding debt by means of repetitive chasing
Identify and monitoring customers who pose a financial risk to the customer
Send overdue customers for disconnection whilst working within strict credit control processes
Identifying ways in which the current processes and procedures can be improved
Adhoc reporting
Admin duties
Skills:
Self-motivated
Excellent verbal and written communication skills
Good arithmetic skills
Computer literate with moderate Excel and strong Outlook skills
Excellent attention to detail
Good at working as part of a team and individually
Excellent organisational and time management skills
Benefits:
25 days holiday
Yearly bonus
Flexitime
Onsite gym
Free parking
Paid social events
Mental health support
Child-care vouchers
If this sounds like the role for you then apply now and a member of our recruitment team will be in touch.
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