Due to business growth, our client is looking to add talented people to the friendly Credit Cards team based in Newcastle. For the right people this is a unique opportunity to build a successful career within financial services.

If you’re passionate about delivering excellent Customer Service and want to work for a company that values and rewards its colleagues, then we’d love to hear from you!

Using your excellent listening and rapport building skills gained from retail, hospitality, leisure, or a call centre environment, you’ll receive inbound calls from customers and provide an outstanding customer experience. By taking responsibility for each customer, you’ll use your own judgement to resolve queries appropriately – but don’t worry, full training will be provided so that you can do your role effectively.

With a start date of 13th March, working on a 9-week rotation, various shifts from 08:00-20:00 Mon-Fri & Every 3rd Saturday.

Benefits

• Colleague Discounts - 10% off your groceries rising to 15% every pay weekend.

• 20% off Clothing

• Pension scheme - matched 1:1 up to 7.5%

• Annual bonus based on individual and company performance up to 10% of salary

• 6.6 weeks holiday entitlement including Bank Holidays

• Buy additional holidays

• Enhanced maternity leave

• Shared Parental Leave policy

• Save as you earn shares scheme

• Cycle to work scheme

• Gympass

• Travel Season Ticket Loans

• 4 weeks of paid Paternity leave

If you have experience within a contact centre, sales, leisure, retail, or hospitality environment then Apply Now.