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Northern Powergrid

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Northern Powergrid

Do you want to help power your career and be part of an evolving energy industry?

The energy industry is advancing with investment in smart technology innovation and Northern
Powergrid, as the company responsible for powering everyday life for 8 million customers across 3.9
million homes and businesses in the North East, Yorkshire, and northern Lincolnshire is at the forefront
of delivering a power network that meets the region’s needs, now and in the future.

Our vision is to be the best energy company in serving our customers whilst delivering sustainable
energy solutions as we support the region’s drive towards net zero emissions.

​We have exciting and rewarding full-time opportunities for customer service professionals to join our
award-winning Contact Centre based in Penshaw, Houghton le Spring.

We’re looking for people with a Customer First mindset to provide professional, quality service to
our customers as we strive to continually deliver a consistent 10 out of 10 experience for all of our

If you have the enthusiasm and ability to deliver an outstanding customer experience, we will support
you with the rest. Our contact centre agents are at the very heart of our business – they really are Team

We are passionate about supporting the community we live and work in providing fantastic career
opportunities, in an industry that is growing as we support our customers on their journey to net zero.​

Specialist Sectors
  • Contact Centre
  • Utilities
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