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​​Who we are

We are the Nucleus Financial Platforms group and we help make retirement more rewarding.

By harnessing James Hay’s pensions expertise, Curtis Banks' SSAS and SIPP products and Nucleus’ digital capability, we’re building the best retirement-focused adviser platform for larger adviser firms in the UK.

Are we a perfect match?

Here at Nucleus, people come first - whether it’s our team, or the advisers and customers that we serve. Together, we’ve shaped the platform to how it is today. We work hard, and we celebrate hard too. And we’re always looking for others to join us!

Do you enjoy thinking outside the box? Do you care about doing the right thing for our customers? And are you happy to challenge the status quo?

Our values

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We think smart

We see the bigger picture, we’re insightful and share ideas across teams.

We show our heart

We celebrate our successes, we make the right choices, and we’re kind to others.

We act with courage

We’re resilient, we empower and inspire others, and we’re not afraid of speaking up and doing things differently.

Rewards and benefits

Financial security

Competitive salary with annual reviews

10% non-contributory employer pension

Annual performance-linked bonus

Group income protection

Life assurance

Work-life balance

Hybrid working opportunities

25 days holidays plus bank holidays

Increased holidays with length of service

Holiday trading scheme

Wellbeing

Private medical insurance

Discounted gym memberships and cycle to work scheme

Employee assistance programme with confidential counselling

Trained mental health first aiders and menopause ambassadors

Our ED&I commitment

Our commitment to Equity, Diversity, and Inclusion (ED&I) is rooted in our mission to enhance retirement and achieve positive customer outcomes. Fostering a culture of diversity not only boosts creativity and innovation but also aligns with our goal of representing the communities we serve. By integrating ED&I into our journey to becoming best beloved platform, we aim to attract customers who value commercial, ethical, and sustainable practices, ultimately driving great customer outcomes.

Jobs by Nucleus

Customer Service Advisor

Edinburgh
£22,000-£24,000.

We are working in partnership with Nucleus Financial to recruit a Customer Service Advisor to join their Customer Service Centre on a 6-month fixed...

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Customer Service Agent

Ipswich
£23,000 - £26,000 

We’re looking for a Customer Service Agent to join Nucleus Financial's thriving Customer Service Centre in Ipswich on a permanent basis. This varie...

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Customer Service Executive

Salisbury
£23,000

We are working in partnership with Nucleus Financial to recruit Customer Service Executives to join their Customer Service Centre in Salisbury. The...

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Client Solutions Team Manager

Glasgow
£37,000

We’re looking for a brilliant Team Manager to join the Client Solutions team at Nucleus Financial in Glasgow. This team, renowned as the 'face of t...

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Client Solutions Operations Analyst

Glasgow
£25,000-£27,000

We are working in partnership with Nucleus Financial to recruit Client Solutions Operations Analysts to join their Technical servicing team based i...

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Client Solutions Administrator

Glasgow
£23,000 - £27,000

We are working in partnership with Nucleus Financial to hire Client Solutions Administrators to join their Client Solutions Operations team in Glas...

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Quality & Training Analyst - FTC

Edinburgh
£31,000

We are working in partnership with Nucleus Financial to recruit a Quality Assurance and Training Analyst to join a newly re-imagined team. You’ll h...

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Quality Assurance Administrator

Ipswich
£26.000

We are working in partnership with Nucleus Financial who are looking for a Quality Assurance Administrator to join their team in Ipswich, providing...

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