Contact Centre Sales Team Manager
- Posted 20 April 2023
- Salary £36,000 + uncapped commission
- LocationManchester
- Job type Permanent
- Discipline Financial Services
- Contact NameMatt Lazenby
Job description
We have an exciting opportunity to join a vibrant contact centre in Manchester. This role is a brilliant opportunity for experienced sales leader to accelerate their earnings and learnings in a fast-paced, fun, and challenging environment. You’ll enjoy a starting salary of up to £36,000 with uncapped bonus and realistic OTE of £55,000 - £60,000.
We are looking for someone that can drive performance in a target-driven environment and is passionate about people development, process improvement and customer experience!
The Role:
Inspire and motivate your team of 12 sales executives to convert warm leads from industry leading partners
Drive the sales performance of your team to ensure they consistently achieving their KPI’s
Assess and identify training needs to improve your team’s performance
Use your experience and understanding of sales methodologies to coach and develop your team
Be ambitious and driven to meet and exceed targets whilst ensuring the customers are at the heart of every decision
Create a fun and motivating environment
Work in collaboration with the rest of the sales management team to ensure success and a positive influence, celebrating the successes and wins
What we are looking for:
Over 18-months sales leadership experience gained in a fast-paced and high-activity telephone-based environment
Hands-on approach to sales management, coaching and development
Previous experience of working in a consultative target-based sales environment, either B2B or B2C
Customer-focused and quality driven
Self-motivated, ambitious, resilient and determined
Ability to manage and drive performance
Excellent communication skills at all levels
Commercially aware with the ability to balance outcomes for customer and partners
What’s in it for you:
Opportunities for company-wide events and team nights out
Internal recognition scheme, meaning staff are recognised for their achievements
A cashback health provider that covers treatments and services including prescriptions, optical and dental as well as massages, and special treatments
Access to Employee Assistance Programme which includes independent financial advice
Discounted perks for travel, cinema, and theme parks
If you are interested in the Sales Manager role and the opportunity to be part of an exciting and vibrant contact centre in Manchester, click ‘apply now’ and a member of our team will be in touch!
Looking to take the next step in your career?
Time to take a fresh look at talent acquisition?