We're on the lookout for enthusiastic individuals to join a growing Customer Support team at a leading digital financial services provider. This is a fantastic opportunity to gain experience in the fast-moving fintech sector, with structured career progression and a supportive, forward-thinking culture.

What You’ll Do

As a Customer Support Agent, you’ll be the first point of contact for customers — offering guidance, resolving queries, and providing excellent service across various channels (phone, chat, email, etc.).

Whether it’s helping someone log in, answering questions about products, or guiding them through technical issues, you’ll make every interaction count.

What You’ll Bring

• Previous customer service or contact centre experience

• Clear communication skills and a friendly, professional tone

• A desire to help people and solve problems

• Confidence using technology and digital tools

• Ability to work well in a fast-paced, team-focused environment

What You’ll Get in Return

• £25,000 salary per year

• 4-day working week (full-time hours across 4 days)

• 22.5 days holiday + bank holidays, with the option to buy more

• Annual bonus scheme (based on individual and business performance)

• £200 annual learning fund — use it for anything from driving lessons to cooking courses!

• Progression opportunities — over 100 people in this role have moved into new positions across the business

• A supportive and flexible working environment

Sound like the right next step for you?
Apply now and take the first step in an exciting, people-focused career.