Join Europe’s leading smart alarm provider and be part of something amazing!

At Verisure, we’re a fast-growing, award-winning company protecting over 5 million customers across 17 countries. We're looking for Customer Service Agents who are passionate about helping people and delivering exceptional service every single day.

What You'll Do:

As a Customer Service Agent, you'll be at the heart of our customer experience. Your role will include:

• Handling incoming calls, emails, and chats from existing customers

• Resolving queries and providing product and service support

• Managing customer accounts and updating records accurately

• Ensuring each interaction is a positive one that reflects our brand

• Working closely with internal teams to resolve technical or service issues

What We're Looking For:

• Strong communication and interpersonal skills

• A genuine passion for helping customers

• Ability to work in a fast-paced, dynamic environment

• Previous customer service experience

• Tech-savvy and able to learn systems quickly

• A positive, can-do attitude and team spirit

What We Offer:

• £26,133 base salary with performance-based bonuses

• Full training and ongoing coaching

• Clear career progression opportunities within a growing company

• Employee benefits including pension, healthcare, and discounts

• Vibrant office environment

Working Hours

9:00 AM – 6:00 PM, Monday to Friday 

Ready to start your Verisure journey? Apply now and become part of our mission to protect what matters most!

Greenbean is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.