Customer Service Adviser

Salary £22,530
LocationDurham
Job type Permanent
Reference39364

Job description

We're on the lookout for enthusiastic individuals to join a growing Customer Support team at a leading digital financial services provider. This is a fantastic opportunity to gain experience in the fast-moving fintech sector, with structured career progression and a supportive, forward-thinking culture.

What You’ll Do

As a Customer Support Agent, you’ll be the first point of contact for customers — offering guidance, resolving queries, and providing excellent service across various channels (phone, chat, email, etc.).

Whether it’s helping someone log in, answering questions about products, or guiding them through technical issues, you’ll make every interaction count.

What You’ll Bring

  • Previous customer service or contact centre experience

  • Clear communication skills and a friendly, professional tone

  • A desire to help people and solve problems

  • Confidence using technology and digital tools

  • Ability to work well in a fast-paced, team-focused environment

What You’ll Get in Return

  • £22,530 salary per year

  • A supportive and flexible working environment

Sound like the right next step for you?
 Apply now and take the first step in an exciting, people-focused career.