Customer Service Adviser
- Salary £22,530
- LocationDurham
- Job type Permanent
- Discipline Financial Services
- Reference39364
Job description
We're on the lookout for enthusiastic individuals to join a growing Customer Support team at a leading digital financial services provider. This is a fantastic opportunity to gain experience in the fast-moving fintech sector, with structured career progression and a supportive, forward-thinking culture.
What You’ll Do
As a Customer Support Agent, you’ll be the first point of contact for customers — offering guidance, resolving queries, and providing excellent service across various channels (phone, chat, email, etc.).
Whether it’s helping someone log in, answering questions about products, or guiding them through technical issues, you’ll make every interaction count.
What You’ll Bring
Previous customer service or contact centre experience
Clear communication skills and a friendly, professional tone
A desire to help people and solve problems
Confidence using technology and digital tools
Ability to work well in a fast-paced, team-focused environment
What You’ll Get in Return
£22,530 salary per year
A supportive and flexible working environment
Sound like the right next step for you?
Apply now and take the first step in an exciting, people-focused career.
Greenbean is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.