Customer Service Advisor

Posted 31 May 2023
Salary £20,500 - £21,500
LocationNorth Tyneside
Discipline Financial Services

Job description

Start Date: 17th July 2023

Due to business growth, we are looking to add talented people to the friendly home insurance team, based in Newcastle. You will be able to help customers decide on the right actions on a wide range of home insurance products and services from a comprehensive portfolio. This is a unique opportunity for the right people to build a successful career in financial services.

If you’re passionate about delivering excellent customer service and want to work for a company that values and rewards its colleagues, then we’d love to hear from you!

Shift Pattern:

You will start by receiving 6 weeks of training, then work 36 hours per week across a 4-week shift rotation between 8 AM – 8 PM – you’ll only work 1 in 4 weekends.


  • Colleague Discounts - 10% off your groceries rising to 15% every pay weekend. 20% off Clothing

  • Pension scheme - matched 1:1 up to 7.5%

  • Annual bonus based on individual and company performance up to 10% of salary

  • 6.6 weeks holiday entitlement including Bank Holidays

  • Buy additional holidays

  • Enhanced maternity leave

  • Shared Parental Leave policy

  • ·Save as you earn shares scheme

  • Cycle to work scheme

  • Gympass

  • Travel Season Ticket Loans

  • 4 weeks of paid Paternity leave

If you have experience within a contact centre, sales, retail, or hospitality environment then Apply Now and a member of our team will be in touch.Closing date 30th June.