Customer Service Advisor - Hybrid-Working

Posted 20 March 2023
Salary £22,500-£24,000
LocationNorth Tyneside
Job type Permanent
Discipline Financial ServicesContact Centre

Job description

Looking for a role that offers the flexibility and choice that comes with hybrid working and enhanced family-friendly policy?

We’re looking for Customer Service Advisors to answer inbound telephone calls from customers and provide a seamless service.

You’ll always be able to plan ahead with a set 3-week shift rotation Monday to Friday between 8am and 8pm and only 1 in 3 Saturday’s between 9am and 4pm.

Once you’ve successfully completed your training, you’ll have full flexibility and all of the equipment needed to enjoy the flexibility of hybrid working. All we ask is that you spend 8 days per month in the office so we can make sure you feel part of the team. This is just one of the reasons we’ve been nationally recognised for our approach to the health and wellbeing of our employees.

Salary & Benefits Package:

  • Basic salary £22,500- £24,000

  • Bonus scheme – up to 5% of basic salary (£1,125-£1,200)

  • Free on-site parking

  • 25 days annual leave and Buy/sell up to 5 days holiday

  • Opportunity for £250 towards driving lessons, for you your partner and dependents

  • Healthcare cash plan offers money back on everyday health-related expenses

  • Employee Assistance programme

  • Flu Jab is offered during the flu season

  • Dr Care anywhere – Virtual GP

  • Group Life Assurance

  • Pension Advisory Service

  • Enhanced family friendly policy

  • Safe driving scheme

  • Season ticket loan

  • Cycle-to-work scheme

​If you’re someone passionate about customer service and want to work for a company that puts your wellbeing first and foremost, click Apply Now and a member of the recruitment team will be in touch.