Customer Service Representative - GI

Posted 04 January 2023
Salary £20,500 - £21,500
LocationNewcastle upon Tyne
Job type Permanent
Discipline Financial ServicesContact Centre

Job description

Due to business growth of Tesco Bank, we are looking to add talented people to the friendly General Insurance team, based in Newcastle. You will be able to help customers decide on the right actions on a wide range of insurance products and services from a comprehensive portfolio that includes motor, health, home, pet, and dental ranges. For the right people this is a unique opportunity to build a successful career within financial services.

If you’re passionate about delivering excellent Customer Service and want to work for a company that values and rewards its colleagues, we’d love to hear from you!

With a start date of 20th February 2023, we have a range of shift patterns from compressed to rotational, meeting the needs of everyone.

You’ll receive a generous benefits package that includes:


  • Colleague Discounts - 10% off your groceries rising to 15% every pay weekend. 20% off Clothing

  • Pension scheme - matched 1:1 up to 7.5%

  • Annual bonus based on individual and company performance up to 10% of salary

  • 6.6 weeks holiday entitlement including Bank Holidays

  • Buy additional holidays

  • Enhanced maternity leave

  • Shared Parental Leave policy

  • Save as you earn shares scheme

  • Cycle to work scheme

  • Gympass

  • Travel Season Ticket Loans

  • 4 weeks of paid Paternity leave

If you have experience within a contact centre, sales, retail, or hospitality environment then Apply Now.

* Application Closing Date 13th February 2023. As you will be working in an FCA regulated environment you will need to pass Credit and DBS checks in order to be offered the role.