Job Title: Fraud & Financial Crime Manager

Location: Newcastle upon Tyne

Job Type: Permanent

Our client, is an innovative digital-first financial services organisation, is seeking an experienced Fraud & Financial Crime Manager to lead their first line of defence against fraud, money laundering, and emerging financial threats. This is an exciting opportunity to join a forward-thinking organisation that is reshaping how customers engage with financial products and services.

The Role

In this key leadership position, you will oversee a team of Fraud & Financial Crime Investigators, ensuring operational excellence, strong regulatory adherence, and the ongoing protection of both customers and the business. You’ll drive a culture of vigilance, continuous improvement, and high performance across the wider Operational team.

Key Responsibilities

• Lead, mentor, and develop a high-performing investigations team

• Oversee daily fraud and financial crime operations, ensuring full compliance with policies and regulations

• Identify, assess, and strengthen controls to mitigate risks across all products

• Oversee monitoring activity, analyse suspicious patterns, and manage prompt investigations and SAR submissions

• Act as a key contact for internal partners (Compliance, Legal, IT) and external bodies such as law enforcement

• Drive process improvements, implement best practices, and stay current with regulatory expectations

• Support loss-prevention strategies and contribute to recovery efforts

• Conduct regular quality checks to ensure accuracy and compliance

What We’re Looking For

• Proven experience in fraud prevention, detection, AML, or financial crime within financial services

• Strong knowledge of UK and international legislation, regulations, and best-practice guidance

• Experience leading and developing teams in a fast-paced environment

• Expertise in managing investigations and producing clear, concise documentation

• Excellent communication skills with the ability to present findings effectively

• Strong ethical values, attention to detail, and commitment to confidentiality

• Ability to prioritise, manage multiple tasks, and build effective working relationships

What’s on Offer

• Flexible hybrid working

• 4-day working week

• Annual performance-related share options

• Generous pension scheme (up to 13% employer contribution)

• £200 annual personal development allowance

• 22.5 days annual leave plus public holidays

• Private Medical Insurance, Health Cash Plan & Life Insurance

• Electric Vehicle Scheme

Please note: Applicants must have the legal right to work in the UK. Sponsorship is not available.

If you are an experienced Fraud & Financial Crime professional looking for your next challenge, apply today
Our client is an equal opportunities employer and is committed to fair, inclusive hiring practices.

Greenbean is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.