MSP to suit the needs of each business area for Morrisons Data Services
With nearly 3,000 employees, Morrison Data Services (MDS) is the largest independent multi-utility metering services company operating in the UK. Business expansion and change at MDS have been significant; as a result, they have needed to scale their resources to match.
The Scope
MDS has a long-standing trusted partnership with greenbean. Having worked together since 2007, the companies know each other very well and have become strategic partners. We have developed bespoke resourcing solutions to support the ambitious growth plans of MDS.
The Solution
We have assisted this rapid business growth at an operational level through three flexible RPO models to support the different business areas. Our solution includes the recruitment and onsite support for a temporary workforce Managed Service, providing MDS with the skills and resource agility necessary in the fast-moving, highly regulated utilities sector.
Managed Service Provision – Data Centre
We manage all temporary recruitment for the MDS Data Centre with numbers fluctuating between 70 and 200 according to business requirements including:
Appointment Booker
Cell Managers/Team Leader
Customer Service Advisors
Technical Advisors
Data Entry
Administrator
Managed Service Provision – Meter Readers
The provision and management of temporary Meter Readers across the UK.
Experienced Hires – Permanent & Contractor
In parallel, we have partnered with MDS in Experienced Hire (contractor & permanent) appointments across HR, Finance, Operations, IT & Change.
The Result
greenbean has assisted the rapid business growth at an operational level through flexible workforce management
The outsourced resourcing solution includes the recruitment and onsite support for a skilled flexible workforce, which provides MDS with the necessary agility in the fast- moving, highly regulated utilities sector
The greenbean team is fully integrated with the resourcing team at MDS. Being onsite has allowed us to act fast to changing business needs and seasonality providing MDS with a flexible workforce, business agility, and commercial advantage
Successful implementation and management of three flexible RPO models to support the different business areas.
“The expertise of the greenbean team is highly valued by MDS, their understanding of our business and ability to seamlessly work alongside our team to develop our talent strategy has allowed us to attract and hire staff at the right time ensuring we maximise our competitive position in the market.” Head of Resourcing, Morrison Data Services. “The team have invested time in understanding our business, what we are trying to achieve, the challenges we face and have fully engaged stakeholders across our wider business.”
Measurement is intrinsic to the success of our work, demonstrating what works and where to improve while informing future approaches to resourcing processes and strategy.
