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Sage UK bolstered technical support function with 40 temporary workers

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Sage UK bolstered technical support function with 40 temporary workers

Global software business Sage UK was undergoing a period of change and needed to rapidly ramp up itsr technical support function with an additional 40 FTE for a temporary period.

The Scope

  • 40 temporary technical helpdesk advisors for a period of 6 months with a 2-week lead time

The Solution

  • Dedicated Talent Delivery Partner

  • Branded attraction campaign

  • Bespoke skills & behaviours recruitment process including on-site assessment centre

The Result

  • 100% fulfilment of all hires within the scope deadline

  • Awarded exclusive contract to deliver all temporary technical support and contact centre recruitment as a result of fulfilment and quality of hires

“greenbean exceeded our expectations in this campaign and we know this model now works for our business. We look forward to continuing to work with greenbean”

VP Services, Sage UK Ltd

Why do I need RPO? 

Rethink the way you recruit, optimise your approach to hiring talent and keep abreast of the latest tools and legislation.

How will it benefit me? 

Measurement is intrinsic to the success of our work, demonstrating what works and where to improve while informing the future approach to resourcing processes and strategy.

“greenbean exceeded our expectations in this campaign and we know this model now works for our business. We look forward to continuing to work with greenbean”

VP Services

Sage

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