Sage UK bolstered technical support function with 40 temporary workers
Global software business Sage UK was undergoing a period of change and needed to rapidly ramp up its technical support function with an additional 40 FTE for a temporary period.
The Scope
40 temporary technical helpdesk advisors for a period of 6 months with a 2-week lead time
The Solution
Dedicated Talent Delivery Partner
Branded attraction campaign
Bespoke skills & behaviours recruitment process including on-site assessment centre
The Result
100% fulfilment of all hires within the scope deadline
Awarded exclusive contract to deliver all temporary technical support and contact centre recruitment as a result of fulfilment and quality of hires
“greenbean exceeded our expectations in this campaign and we know this model now works for our business. We look forward to continuing to work with greenbean”
Measurement is intrinsic to the success of our work, demonstrating what works and where to improve while informing the future approach to resourcing processes and strategy.
“greenbean exceeded our expectations in this campaign and we know this model now works for our business. We look forward to continuing to work with greenbean”
