Live Chat Customer Service Specialist – Dublin (Office-Based, Multiple April Start Dates)

Join a fast-paced, dynamic team in Dublin as a Live Chat Customer Service Specialist! If you have 2–3 years of customer service experience and a passion for helping people, this is your chance to grow your career in a supportive office environment. Multiple start dates are available throughout April – start when it suits you!

Why This Role Is Perfect for You

• Engage with customers via live chat, solving enquiries quickly and professionally.

• Use internal systems to track, update, and resolve cases with accuracy.

• Occasionally provide support via phone or email, keeping the customer experience seamless.

• Work in a friendly, high-energy office environment with colleagues who value collaboration.

We’re Looking For

• 2–3 years of customer service experience, preferably in a digital or contact center environment.

• Excellent written communication skills and fast, accurate typing.

• Strong problem-solving skills and the ability to stay calm under pressure.

• Flexibility to work a 35-hour week, including early mornings, evenings, and weekends.

What You’ll Get

• €29,120 base - OTE up to €34,000 with performance-based bonuses.

• Full training and career development opportunities.

• A supportive team culture where your contributions matter.

Start Dates: Flexible onboarding throughout April – secure your spot today!

Greenbean is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.