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Blogs in volume

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Developing the Talent Value Proposition for CCW

Consumer Council for Water (CCW) is an independent organisation that advocates for water consumers in England and Wales. Since 2005, they have helped thousands of consumers resolve complaints again...

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Delivering a Successful Recruitment Solution for Northern Powergrid

Northern Powergrid is responsible for managing the electricity network that powers everyday life for more than 8 million people across 3.9 million homes and businesses in the North East, Yorkshire,...

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Senior, specialist and volume recruitment for Verisure's new centre of excellence

Verisure, Europe’s leading supplier of Smart Alarms for homes and businesses were looking to relocate its contact and alarm receiving centre out of London in a move that would enable them to attra...

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Building a new customer hub for Ocado in a candidate short market

In early 2021, Ocado Retail Limited (ORL), a joint venture between Ocado Group and Marks & Spencer Group, were experiencing a period of significant growth and were challenged with attracting and on...

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Xplor Blog

Building a new multilingual service centre for Xplor

​Xplor, a global leader in the provision of enterprise software, payments, and commerce-enabling solutions for the health & fitness industry, selected Newcastle city centre as the location for its ...

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Dedicated contact centre set-up to support customers following announcement of CYBG/Virgin Money acquisition

We have worked in partnership with Virgin Money for several years to deliver contact centre recruitment. We were asked to supportthe set-up of a dedicated contact centre to handle enquiries from ex...

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