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Robyn Blog

Mastering Peak Demand: Uncompromised Customer Experience with Temporary Workers this Festive Season

​As the most wonderful time of the year approaches, business leaders encounter both excitement and challenges. This is particularly true in contact centre operations that deal with fluctuations in ...

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Magna12345

Recruitment Partnership Supports Creation of NEW Manufacturing Facility for Magna Exteriors

greenbean worked in partnership with Magna Exteriors from March 2019 to August 2021 to support the landing and creation of their new Sunderland site. ScopeWhilst Magna was an established manufactur...

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Matrin T

Highlights from Talking Talent with Martin Teasdale, founder of Get Out of Wrap

Martin Teasdale is the founder of the Get Out of Wrap (GOOW) podcast, GOOW TV, and the Team Leader Community. He created the UK's first podcast solely designed for the contact centre community four...

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Mark Nicols Re Sized

Digital Transformation in the Contact Centre: Insights from Customer Experience Transformation Expert, Mark Nichols

Whilst digital transformation accelerated at pace for many businesses throughout the pandemic, many leaders put their plans on hold. We asked a highly experienced customer experience transformation...

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Atos Case Study

Delivering 120 Compliant Temporary Customer Service Workers to Atos

Atos SE (Societas Europaea) is a leader in digital services with clients across Defence, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, an...

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Filling Critical Roles to Boost Performance at Northumbrian Water

Northumbrian Water Limited (NWL) is a water company in the United Kingdom, providing mains water and sewerage services in the English counties of Northumberland, Tyne and Wear, Durham, and parts of...

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Developing the Talent Value Proposition for CCW

Consumer Council for Water (CCW) is an independent organisation that advocates for water consumers in England and Wales. Since 2005, they have helped thousands of consumers resolve complaints again...

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