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Atos Case Study

Delivering 120 Compliant Temporary Customer Service Workers to Atos

Atos SE (Societas Europaea) is a leader in digital services with clients across Defence, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, an...

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Developing the Talent Value Proposition for CCW

Consumer Council for Water (CCW) is an independent organisation that advocates for water consumers in England and Wales. Since 2005, they have helped thousands of consumers resolve complaints again...

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Xplor Blog

Building a new multilingual service centre for Xplor

​Xplor, a global leader in the provision of enterprise software, payments, and commerce-enabling solutions for the health & fitness industry, selected Newcastle city centre as the location for its ...

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Call Centre Digital Bank

Virtual assessment centre reduces time-to-hire at Tesco Bank

Due to the pandemic and its unique set of challenges, we looked at developing a Virtual Assessment Centre to guarantee an effortless recruitment drive for Tesco Bank. Our goal was to ensure that th...

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Mitigating the risk to fulfilment for leading utilities provider npower

Following a challenging period for npower, greenbean was engaged to attract and deliver 40 permanent Customer Advisors to manage increased call volumes.  Uncertainty in the utility market combined ...

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