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Top Tips for Neuroinclusive Recruitment Practice

There are obstacles in typical recruitment processes that may place neurodivergent candidates at a disadvantage. But what is neuroinclusive recruitment? We take a closer look at the unintentional b...

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National Apprenticeship Week 2023

​In celebration of National Apprenticeship Week, I wanted to share my first 6 months as a Digital Marketing Apprentice.​I always knew that I would follow the apprenticeship route after completing m...

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Five ways to help transform your sales teams’ capabilities

Contact Centre enthusiast, Garry Gormley shares his Top Tips on how to transform performance within your sales contact centre.Having worked in sales and service contact centres for 20 years, I unde...

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3 Lessons From Love Island That Apply to Recruitment and Retention

​There’s no escaping the Love Island media machine which is currently firing on all cylinders again this summer, filling our TV and social media screens with Insta-famous bikini-clad babes and guys...

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The Benefits of outsourcing recruitment via RPO

Internal recruitment teams may have multiple priorities at any one time, and across various departments within the business. The talent landscape has changed over the past two years. In a candidate...

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Top 10 tips to evaluate the effectiveness of candidate attraction

Employers should measure the effectiveness of their candidate attraction strategy to help determine the channels that sourced the most suitable pool of candidates in the most efficient and cost-eff...

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Calulating Costs

How to streamline your recruitment processes to save time and reduce hiring costs

Extended recruitment processes can be a drag on your entire HR function. Overly lengthy or complicated processes take a disproportionate amount of time to administer, meaning extra hours spent deal...

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How to reduce your company’s cost-per-hire

Controlling cost-per-hire is essential during periods of business recovery and growth. When the demand for extra resources within your teams is highest, internal recruitment teams can become overwh...

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The intrinsic link between customer and candidate experience

I’m a Customer Experience (CX) Director with a few years under my belt and a track record in transforming customer journeys.  Having recently looked to hire into my team, I applied the same princip...

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5 top tips to ace your video interview

Video interviews have become a much more common feature in the recruitment process, widely used by both agencies and employers alike, so it’s important that you know how to prepare.Georgia Scott ma...

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Rsz Time To Rebuild

Plan to rebuild business through change and transformation

The UK Government has now revealed their three-phase strategy ‘Our plan to rebuild’ for gradually lifting restrictions in response to the Covid-19 crisis. Business leaders are now in uncharted wate...

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Virtual interviews – are they here to stay?

The pandemic has taught us a lot of things and has allowed us to adapt and accommodate different ways of doing the job, particularly when it comes to utilising digital platforms. In this case, empl...

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Is the UK ready for a 4-day week?

Over the past couple of years, the traditional working environment has changed for millions of people. So many have gone from entering the same office day in, day out, to either exclusively working...

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greenbean becomes a member of APSCo Outsource

greenbean is proud to become a member of APSCo Outsource, the trade body that represents the interests of the recruitment process outsourcing industry. RPO, MSP and recruitment process outsourcing ...

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Widen your talent pool with an inclusive culture that attracts neurodiversity

There is currently a skills shortage in the UK jobs market, and employers are having to cast their net far and wide to find the best talent for their business. In a candidate-led market, employers ...

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Recruitment Marketing: What Is it and how can companies use it?

At the height of the lockdown restrictions, the Office for National Statistics (ONS)recorded an unemployment rate of 4.8%, meaning one in 20 economically active people were unemployed at the start ...

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5 ways to bring job crafting to the contact centre

As a society, and in business, people embrace opportunities for the personalisation of products and services. We enjoy, and value, having our own personal style, beliefs and passions reflected in w...

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The evolution of the customer and employee experience

As organisations reflect on key learnings and insight gained over the last couple of years and continue to navigate the ‘new normal’, how have the roles of Customer and Employee Experience evolved?...

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Shaping a flexible workforce for the future

Matt Lazenby caught up with one of the UK’s contact centre thought leaders to hear his views on the key challenges and opportunities faced by businesses, and what it means to shape a flexible workf...

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How to protect your employer brand during difficult times

For any company employer brand is of the utmost importance. Your employer brand consolidates your vision, your mission, your culture and your priorities. How you – and by default, your company – re...

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